Digital Transformation Series: The Benefits of Improved Agility with Collaboration

Article from RingCentral by Jon Arnold

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For this final post in my series on digital transformation, I’m going to look at another business-level benefit that decision makers need to consider. As mentioned at the outset of this series, digital transformation is a broad concept that requires focus to develop concrete strategies. Business needs and benefits provide that focus, and I’ve already addressed two—improving customer experience and improving workflows.


Jon Arnold, Collaboration, Digital Transformation