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Digital Transformation Series: The Benefits of Improved Agility with Collaboration

Article from RingCentral by Jon Arnold

For this final post in my series on digital transformation, I’m going to look at another business-level benefit that decision makers need to consider. As mentioned at the outset of this series, digital transformation is a broad concept that requires focus to develop concrete strategies. Business needs and benefits provide that focus, and I’ve already addressed two—improving customer experience and improving workflows.